Services: Comprehensive Operational Improvements Driven through Data Analytics and Process Improvements

Revenue Cycle Management (RCM) Optimization Services

Operations Performance Improvement

• Tailored strategies to enhance payer and patient yield driven by data & operational assessments.

Technology & Workflow Optimization

• Streamline software rules and claims scrubber libraries to reduce manual touches and boost clean claim rates through best-practice configuration.

Patient Access Efficiency

• Improve financial clearance processes—both pre-service and point-of-service—to reduce denials and increase front-end accuracy.

Patient Financial Engagement

• Develop customized propensity-to-pay models and contact strategies to maximize recovery while minimizing patient abrasion.

Information Flow & Communication

• Align patient, physician, and administrative workflows to improve throughput and drive RCM efficiency.

Staff & Provider Productivity

• Optimize task routing using historical data and risk-based queuing to ensure billing teams focus on the highest-value work across payor and patient queues.

RCM Dashboard Development

• Build predictive dashboards using historical data to differentiate between normal process variation and true performance issues—enabling proactive management and granular root-cause analysis.

Quality & Continuous Improvement Programs

• Design and implement scalable operational and quality improvement initiatives tailored to your RCM environment.

Implementation Support

• Provide hands-on project management and technical assistance for seamless deployment of new systems or workflows.